Program

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Conference Evaluation

12:00 pm – 12:20 pm – Welcome and Opening Remarks

12:20 pm – 1:30 pm – Keynote Panel: The Art of Practicing Medicine

1:40 pm – 2:15 pm – Remote Patient Monitoring: Why It Works!

1:40 pm – 2:15 pm – Ontario Health Teams (OHTs) and Data Sharing

1:40 pm – 2:20 pm – Virtual Care and You: Answers From the People in Charge

2:30 pm – 3:15 pm – One EMR to Rule Them All?

2:30 pm – 3:15 pm – Calling Ontario Health Teams (OHTs)!

2:30 pm – 3:10 pm – SHIELDS UP! What to do if access to your EMR is blocked and steps to improve cybersecurity

3:30 pm – 4:00 pm – The Future is AI

3:30 pm – 4:00 pm – The Value of eServices

3:30 pm – 4:00 pm – Why Develop Guidance for the Clinically Appropriate Use of Virtual Care in Primary Care?

4:30 pm – 7:30 pm – OMA Billing Webinar for Family Doctors

8:30 am – 8:45 am – Welcome and Opening Remarks

8:45 am – 9:30 am – Keynote Address

Stream 1: Technology Adoption

9:35 am – 10:05 am – Virtual Care is Here to Stay

10:10 am – 10:40 am – Overview of Online Appointment Booking

11:00 am – 11:30 am – It’s Not Me, It’s You! Meeting Your EMR Match

Stream 2: Practical Uses of Tech

9:35 am – 10:05 am – Secure Messaging – It’s all About the Communication!

10:10 am – 10:40 am – A Taste of Quality Improvement (QI)

11:00 am – 11:30 am – More Time to Dine: Using Technology to Reclaim Your Life

Stream 3: Technology for Patients & Staff

9:35 am – 10:05 am – Improving Virtual Care – the Clinic Manager Perspective

10:10 am – 10:40 am – What About Us? Patients Are the Real End-Users

11:00 am – 11:30 am – Good Things Come to Those Who Wait – Improving Front Desk Efficiency

11:30 am – 12:30 pm – Sponsored Presentations

1:30 pm – 3:00 pm – Learn more about Quality Improvement (QI) Tools

1:30 pm – 3:00 pm – Get Advice and Tips from OMD Peer Leaders EMR Training Workshops

3:10 pm – 3:30 pm – Closing Remarks

8:00 am – 4:00 pm – Digital Health & Virtual Care Conference Virtual Vendor Showcase

DAY ONE: SEPTEMBER 29, 2022

Welcome and Opening Remarks Day 1 - Headshot

12:00 PM – 12:20 PM

Day One: September 29, 2022

Welcome and Opening Remarks

Presented by:

  • Robert Fox, Chief Executive Officer, OntarioMD. B.Sc., MBA (Major in Health Administration), CHE
  • Allan O’Dette, Chief Executive Officer, OMA
  • Dr. Rose Zacharias, President, OMA
  • Dr. David Daien, Board Chair, OntarioMD
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Keynote Address – The Art of Practicing Medicine Headshots

12:20 PM – 1:30 PM

Day One: September 29, 2022

This panel presentation will discuss the use of technology in practicing medicine, how digital health has evolved the way physicians practice medicine – whether technology has gotten in the way – and how it impacts patient care.

Panelists include:

  • Dr. Chandi Chandrasena, OMD Chief Medical Officer
  • Dr. Keith Thompson, OMD Physician Peer Leader
  • Dr. Thomas Freeman, Professor Emeritus (Active) and an Adjunct Research Professor, Schulich School of Medicine and Dentistry, Western University
  • Sydney Graham, OMD Patient Leader
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Dr Paul Gill headshot

1:40 PM – 2:15 PM

Day One: September 29, 2022

At the end of this session, participants will have gained knowledge about different tools that can be leveraged to successfully implement Remote Patient Monitoring in their practice.

Presented by:

  • Dr. Paul Gill, OMD Physician Peer Leader
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Session Evaluation
Dr Lee Donohue headshot

1:40 PM – 2:15 PM

Day One: September 29, 2022

At the end of this session, participants will gain practical knowledge on data sharing, equitable data, sharing with OHTs, approaches from a clinician lens, and more.

Presented by:

  • Dr. Lee Donohue, OMD Physician Peer Leader
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Session Evaluation
Virtual Care and You - Presenter Headshots

1:40 PM – 2:20 PM

Day One: September 29, 2022

Legal and Policy leaders from the IPC, CPSO, and OntarioMD will gather for a unique roundtable discussion on the current state of virtual care in Ontario. 

Presented by:

  • Ariane Siegel, General Counsel and Chief Privacy Officer, OntarioMD Inc.
  • Andrew Drummond, Director of Health Policy, Ontario Information and Privacy Commissioner
  • Dr. Craig Roxborough, Director of Policy, College of Physicians and Surgeons of Ontario 
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Session Evaluation
One EMR to Rule Them All - Presenter Headshots

2:30 PM – 3:15 PM

Day One: September 29, 2022

At the end of this debate, participants will have perspective for and against one EMR strategy by experts. They will gain more knowledge and insight on the pros and cons of having one EMR vs. multiple options.

Presented by:

  • Matthew Leduc, Director, Integrations, OntarioMD
  • Dr. Steven Wong, Assistant Professor, General Internal Medicine Specialist
  • Dr. Nav Persaud, Canada Research Chair in Health Justice, Staff Physician in the Department of Family and Community Medicine at St. Michael’s Hospital
  • Moderated by Dr. Chandi Chandrasena, Chief Medical Officer, OntarioMD
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Session Evaluation
Simon Ling and Cynthia MacWilliam Headshot

2:30 PM – 3:15 PM

Day One: September 29, 2022

At the conclusion of this session, participants will have learned about the best practices surrounding digital health and virtual care tools, and how OMD can help implement and support these tools in clinician practices in your area. Participants will also learn how to read funding applications, what the requirements are, how to write a proposal and more!

Presented by:

  • Cynthia MacWilliam, Executive Director, Client Services and Engagement
  • Simon Ling, Executive Director, Products and Services, OntarioMD
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Session Evaluation
Shields Up - Presenter Headshots

2:30 PM – 3:10 PM

Day One: September 29, 2022

What would you do if you were shut out of your EMR for two weeks without access to your patient records? Dr. Amy Catania will share her experiences and lessons learned. This practice-focused session sets out a series of tips that you can directly implement within your practice to improve privacy and cybersecurity. OntarioMD’s General Counsel & Chief Privacy Officer will walk you through steps to apply simple, inexpensive, and high-yield solutions. Attendees will be provided with links to essential resources and will walk away with complementary reading material to further boost their privacy knowledge. A significant proportion of the session will be set aside for questions.

Presented by:

  • Ariane Siegel, General Counsel and Chief Privacy Officer, OntarioMD Inc.
  • Dr. Amy Catania, Family Physician, North Dufferin Wellness Centre
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Session Evaluation
Dr Noah Crampton headshot

3:30 PM – 4:00 PM

Day One: September 29, 2022

At the end of this session, participants will know what is coming to health care from Artificial Intelligence (AI), what is happening in Canada and around the globe, and what is on the horizon for the future of AI.

Presented by:

  • Dr. Noah Crampton, OMD Physician Peer Leader
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Session Evaluation
Dr. Clare Liddy and Dr. Mohamed Alarakhiasq Headshot

3:30 PM – 4:00 PM

Day One: September 29, 2022

At the end of this session, participants will have gained fundamental knowledge and know the value of eServices such as eForms, eReferral, and eConsult. They will understand the benefits of eConsult integration into EMRs and eReferral, as well as future eServices like eForms that can help them enhance practice efficiency.

Presented by:

  • Dr. Clare Liddy, Family Physician, co-founder of eConsultBASE™ and the co-executive Director of the Ontario eConsult Centre of Excellence
  • Dr. Mohamed Alarakhia, Family Physician, Managing Director of eHealth Centre of Excellence, and Co-Executive Lead of the Ontario eServices Program
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Session Evaluation
Why Develop Guidance - Speaker Headshots

3:30 PM – 4:00 PM

Day One: September 29, 2022

Through the early phases of the COVID-19 pandemic clinical service delivery rapidly transitioned from in-person to virtual methods (including by telephone). As of the end of May 2022, approximately 35% of all primary care visits billed to OHIP continued to be delivered virtually. Virtual care was initially used to minimize in-person interaction. There continues to be a need to determine how best to integrate virtual care methods and tools into clinical practice. The development of Guidance – Clinically Appropriate Use of Virtual Care initiative is intended to provide the foundation to advance this objective.

Presented by:

  • Dr. Onil Bhattacharyya MD, PhD, Co-Chair, Primary Care Expert Panel, Guidance for the Appropriate Use of Virtual Care in Primary Care
  • Dr. David M. Kaplan MD, MSc, CCFP, FCFP, Co-Chair, Primary Care Expert Panel, Guidance for the Appropriate Use of Virtual Care in Primary Care
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Session Evaluation
Ontario Medical Association Logo

4:30 PM – 7:30 PM

Day One: September 29, 2022

Join the OMA to learn about billing for family medicine, including PSA-related billing changes. This OMA billing webinar will discuss PSA-related changes to billing, virtual care codes, comprehensive care obligations, preventive care bonuses and more!

At the conclusion of the session, participants will be able to:

  1. Understand their primary care service obligations to patients and the contract that governs it
  2. Identify billing resources available to support accurate billing
  3. Enhance preventive care outcomes by linking to preventive care billing

Our physician billing experts and OMA staff will be on hand to answer your billing questions.

Presented by:

  • Dr. Ryan Banach, Family Physician with Q&A support from physician experts and OMA Staff.
  • Moderated by Dr. Chandi Chandrasena, Chief Medical Officer, OntarioMD
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Session Evaluation

DAY TWO: SEPTEMBER 30, 2022

Please note that the second day of the conference coincides with the National Day for Truth and Reconciliation, and Orange Shirt Day on September 30. OMD will commemorate the day by honouring Canada’s indigenous peoples and their history. We invite attendees to do the same by wearing something orange.

Robert Fox Headshot

8:30 AM – 8:45 AM

Day Two: September 30, 2022

Welcome and Opening Remarks

Presented by:

  • Robert Fox, Chief Executive Officer, OntarioMD. B.Sc., MBA (Major in Health Administration), CHE
MORE INFO
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Tracey Lindberg Headshot-sq

8:45 AM – 9:30 AM

Day Two: September 30, 2022

Keynote Address

Presented by:

  • Tracey Lindberg, Indigenous-Rights Activist, Professor of Law & Acclaimed Author of ‘Birdie’
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Dr Kevin Samson photo

9:35 AM – 10:05 AM

Day Two: September 30, 2022, Stream 1: Technology Adoption

At the end of this session, participants will know about best practices surrounding EMR-integrated virtual care tools. This session is for attendees who have questions about comparing platforms, costs involved, and other integration practices.

Presented by:

  • Dr. Kevin Samson, OMD Physician Peer Leader
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Session Evaluation
Dr Anish Mody headshot

9:35 AM – 10:05 AM

Day Two: September 30, 2022, Stream 2: Practical

At the end of this session, participants will have practical knowledge of secure messaging surrounding doctor-patient communications. The session will take a deep dive into the available options and how/what to consider. Plus, there will be a discussion on how secure messaging can ensure increased productivity within your office workflow.

Presented by:

  • Dr. Anish Mody
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Session Evaluation
Stephen Beckwith photo

9:35 AM – 10:05 AM

Day Two: September 30, 2022, Stream 3: Patient & Staff

At the end of this session, participants will learn about what office staff can do to facilitate virtual care for patients. They will know how to incorporate phone appointments vs. virtual calls and how to implement them into the practice workflow to maintain office efficiency. This session will also discuss equity when dealing with different patients and their care requirements.

Presented by:

  • Stephen Beckwith, OMD Clinic Manager Peer Leader
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Session Evaluation
Dr. Neil Naik headshot

10:10 AM – 10:40 AM

Day Two: September 30, 2022, Stream 1: Technology Adoption

At the end of this session, participants will know about best practices, considerations, and challenges when considering the adoption of online appointment booking.

Presented by:

  • Dr. Neil Naik
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Session Evaluation
A Taste of Quality Improvement - Headshots

10:10 AM – 10:40 AM

Day Two: September 30, 2022, Stream 2: Practical

At the end of this session, participants will learn what quality improvement (QI) means and how using QI can improve overall work-life balance.

Presented by:

  • Olivera Bosnic, OMD Practice Enhancement Consultant
  • Jennifer Littlejohn, OMD Practice Enhancement Consultant
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Session Evaluation
What About Us? Patients Are the Real End-Users - Presenter Headshots

10:10 AM – 10:40 AM

Day Two: September 30, 2022, Stream 3: Patient & Staff

At the end of this session, participants will learn how they can use technology for patient education and how to prepare for, and improve, patient visits using secure messaging, emails, etc.

Presented by:

  • Dr. Meera Shah, OMD Physician Peer Leader
  • Alies Maybee, OMD Patient Leader
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Session Evaluation
Reza Talebi headshot

11:00 AM – 11:30 AM

Day Two: September 30, 2022, Stream 1: Technology Adoption

In this session, participants will have gained knowledge about what to look out for when deciding on your first EMR or selecting a new EMR that meets your changing needs, including the pros and cons of each one.

Presented by:

  • Reza Talebi, Manager, Practice Enhancement
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Session Evaluation
Dr. John Crosby headshot

11:00 AM – 11:30 AM

Day Two: September 30, 2022, Stream 2: Practical

At the end of this session, participants will learn how to leverage technology to make patient visits more efficient. We will discuss technologies such as voice dictation, scribes, templates, eForms, and so much more!

Presented by:

  • Dr. John Crosby, OMD Physician Peer Leader
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Session Evaluation
Stephen Beckwith photo

11:00 AM – 11:30 AM

Day Two: September 30, 2022, Stream 3: Patient & Staff

At the end of this session, participants will know about ways to increase administration efficiency—from booking appointments to office flow. We will examine topics in depth, such as scheduling, and the benefits of using technology to improve overall communication.

Presented by:

  • Stephen Beckwith, OMD Clinic Manager Peer Leader
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Sponsor logo image

11:35 AM – 12:30 PM

Day Two: September 30, 2022

These sessions will feature new innovations, product demonstrations and more from companies that are here to support your practice digital and virtual care needs. Please continue to check back on this page as we announce sessions. (Please note these sessions are not eligible for Continuing Medical Education.)

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qi tools icon

1:30 PM – 3:00 PM

Day Two: September 30, 2022

These two workshops are designed to provide a practical approach to leverage your EMR and the application of QI tools to develop a practice improvement plan and its implementation. These sessions will be important to any physicians and their staff who are working on their CPSO QI/QA practice improvement plans.

These sessions are limited in registration and the links to access them will only be made available by email.

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SESSION EVALUATIONS

Melissa Baston & Afsoon Khazaee

Session Evaluation

Katie Peter & Lisa Bell

Session Evaluation
peer leaders icon

1:30 PM – 3:00 PM

Day Two: September 30, 2022

At the end of the workshops, participants will recognize opportunities to optimize the use of their EMRs, including identifying better workflows, examining and reviewing toolbars, and learning how to benefit more from other EMR functionality, such as prescribing, billing, and integration with other digital health tools.

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Dr. Chandi Chandrasena headshot

3:10 PM – 3:30 PM

Day Two: September 30, 2022

Closing Remarks

Presented by:

  • Dr. Chandi Chandrasena, OMD Chief Medical Officer
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vendor showcase icon

8:00 AM – 4:00 PM

Day Two: September 30, 2022

Meet with different EMR, digital health and virtual care vendors who have innovative solutions that can benefit your practice! Plus, by visiting the Vendor Showcase, you can enter contests and participate in activities to win prizes!

We encourage you to visit the Vendor Showcase during breaks and lunch to chat with vendors who will be hosting their own live streams.

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OntarioMD Digital Health and Virtual Care Conference Group Learning program has been approved by the College of Family Physicians, Ontario Chapter for up to 8 Mainpro+ credits.

This event is an Accredited Group Learning Activity (Section 1) as defined by the Maintenance of Certification Program of the Royal College of Physicians and Surgeons of Canada, and approved by the SOGC. You may claim a maximum of 8 hours (credits are automatically calculated).

Continuing Education Provider Digital Health Canada