
Improving Front Office Efficiency…A Clinic Manager’s Perspective
At the end of this session, participants will gain valuable insights into leveraging various digital tools and incorporating them into their workflow for streamlined operations and enhanced patient experiences. This session will discuss digital tools such as online booking, eForms, patient portals, eVisit, and virtual visits.
Presented by:
- Stephen Beckwith, Executive Director, Southeast Family Health Team and OntarioMD Clinic Manager Peer Leader
Presenter Bios:

Stephen Beckwith
Stephen Beckwith is a highly skilled and experienced healthcare administrator with a remarkable track record of success spanning over nineteen years. Stephen is the Executive Director of the South East Toronto Family Health Team, a large and academically renowned FHT that operates across multiple sites and focuses on providing interdisciplinary team-based care. Stephen has worked in various areas of healthcare, including emergency, specialty, and primary care. As a Clinic Manager Peer Leader at OntarioMD, Stephen has successfully implemented various ministry initiatives, significantly improving the healthcare sector. Stephen is deeply passionate about promoting efficiency in healthcare and has consistently worked towards this goal throughout his career. He has a keen eye for detail and a talent for identifying areas for improvement in healthcare delivery systems.
