Sponsored Sessions

DAY 1: Thursday, September 18, 2025

8:00 A.M. – 8:30 A.M.

Day 1: September 18, 2025 – Sponsored Session

This session explores how automating physician scheduling and using the right medical billing solution can significantly improve operational efficiency, reduce administrative burden, and increase revenue. Featuring real-world results from a multi-year research project conducted at CHUM in partnership with Analysis Group, the presentation highlights measurable outcomes including time savings, improved satisfaction, and ROI. It also includes findings from an independent survey of physicians using Petal’s billing solution, showcasing a 9.4% average increase in revenue and meaningful reductions in administrative workload. 

Presented by:

  • Arthur Calen, Account Manager, Petal Solutions Inc.  
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12:00 PM – 12:45 PM

Day 1: September 18, 2025 – Lunch Spotlight Sponsored Session

  • In this session, discover how AI tools can save you time by completing routine (yet essential) tasks in clinic workflows. Hear results from pilot studies and real-world applications on the value of streamlining tasks, including task/tickler and inbound fax processing, to fulfill more value-added work and reclaim time for you and clinic staff.

Presented by:

  • Shane Teper, MD, Chief Medical Officer, Waive, and Shreyansh Anand, Chief Executive Officer, Waive
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Avers

1:40 PM – 2:10 PM

Day 1: September 18, 2025 – Concurrent Sponsored Session

Doctors have long struggled with the transition to EMRs, a tool now cited as a leading cause of burnout and dissatisfaction with the profession. We’ll take an unvarnished look at the root causes of the EMR problem and discuss how things might get better if we reimagine the role of the EMR 

Presented by:

  • Gabrielle Veilleux and Abdelrahmein Zeid, Avaros EMR
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Canada Health Infoway

1:40 PM – 2:10 PM

Day 1: September 18, 2025 – Concurrent Sponsored Session

In 2025 most Canadian physicians are working within data silos, due to challenges with digital health system interoperability (connectedness of care).   

Physicians face many barriers accessing health information required to provide optimal patient care, resulting in patient safety risks, and a heavy digital administrative burden. A 2024 CMA-Infoway national physician survey noted that 35% of respondents spend more than 2 hours per day beyond what they should, to find information needed to provide care for patients. 

The CMA, CFPC, RCPSC and Canada Health Infoway set up a task force of clinical leaders from across Canada to identify barriers and solutions to physician involvement in interoperable digital health activities. The task force produced a report that outlined key challenges, and five policy recommendations for advancing connected care (interoperability). 

But what actions can Provinces, Territories, and the Federal government take, working with partners, to advance the recommendation to include front-line clinicians in deploying digital health solutions, and avoid downloading administrative burden and costs of interoperability initiatives onto them? What role can policy and supports play in reducing the digital administrative burden, improving workflow, and enhancing physicians’ trust in their rapidly digitizing work environments? 

This session will: 

  1. Briefly review the recommendations of the Task Force. 
  1. Profile new and emerging national and provincial/territorial activities intended to act upon the Task Force recommendations, including Physician Enablement activities like the national AI Scribe Investment Program and other AI applications, the HALO project (a national EMR app-launcher standard simplifying access to external eServices), 
  1. Preview new efforts now underway to drive national collaboration through a refresh of our approach to enabling pan-canadian connected care. 
  2. Engage participants on the path forward, by asking: how can physicians be best supported to participate in a digitally connected healthcare system, particularly in primary care? 

Presented by:

  • Rashaad Bhyat, MD, Senior Clinical Leader, Centre for Clinical Innovation in Digital Health, Connectd Care Team, Canada Health Infoway 
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Solventum

1:40 PM – 2:10 PM

Day 1: September 18, 2025 – Concurrent Sponsored Session

Learn how AI can do far more than generate notes and what efficiencies can be gained to further automate routine tasks, reduce burnout, and empower providers to focus on what matters most: patient care. 

David will showcase the capabilities of our ambient intelligence platform, Solventum™ Fluency Align, including how it:  

  • Captures the patient-physician interaction automatically in the background, allowing clinicians to stay fully engaged with their patients. 
  • Identifies relevant orders—such as medications, labs, and imaging—as well as codes associated with the care being delivered, streamlining clinical decision-making. 
  • Creates pre-visit summaries with pertinent past medical information for providers to review, and generates visit summary documentation to be shared with the patient. 

Step into a new era of clinical documentation and experience the magic of generative and conversational AI. See how this technology lifts the burden of documentation and enhances the quality of care. 

Presented by:

  • David Bowers, MBA, Senior Product Manager, Ambient Solutions, Solventum 
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QHR Technologies

2:35 PM – 3:05 PM

Day 1: September 18, 2025 – Concurrent Sponsored Session

Burnout is real, but it doesn’t have to be inevitable. In this session, discover how Accuro’s latest features are designed to help clinicians work smarter, not harder. Learn practical strategies to unlock hidden efficiencies using integrated tools and see how partnering with your Practice Consultant can elevate your day-to-day experience. Whether you’re looking to streamline documentation, optimize workflows, or simply get home on time, this session will show you how Accuro is evolving to support a healthier, more sustainable practice. 

Presented by:

  • Adam Sinai, Director, CHN East & West, QHR Technologies Inc.  
  • Jessica Burtney, Senior Practice Consultant, QHR Technologies Inc.  
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TELUS Health

2:35 PM – 3:05 PM

Day 1: September 18, 2025 – Concurrent Sponsored Session

This session explores how TELUS is using intelligent technologies that are transforming patient care, helping to reduce administration burden and reshaping clinical workflows.  We will  explore: How is AI improving accuracy and efficiency in diagnosis and decision-making? What ethical and regulatory challenges arise in deploying AI in sensitive health contexts? And how can healthcare systems harness innovation while ensuring equity, trust, and patient safety? 

Presented by:

  • Aaron Brady, Director of Product Management TELUS Health
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Well Star

2:35 PM – 3:05 PM

Day 1: September 18, 2025 – Concurrent Sponsored Session

Primary care practices across Ontario face mounting challenges: overwhelming administrative burdens, rising operational costs, and physician burnout threatening practice sustainability. With 60% of physicians reporting that administrative work directly impacts their mental health, the need for comprehensive digital solutions has never been more urgent. 

This session will discuss the essential components of digital transformation—from practice management and patient engagement to automation tools and revenue optimization—and how to create sustainable change across the entire spectrum of family practice. We’ll explore collaborative approaches that minimize implementation risks, ensure rapid adoption, and deliver immediate value realization.  

Presented by:

  • Paul Casey, President, OSCAR 
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DAY 2: Friday, September 19, 2024

8:00 AM – 8:30 AM

Day 2: September 19, 2025 – Sponsored Session

We’re moving from paper charts to a connected future, together. Discover how data standardization and the CACDI can unite physicians, systems, and data to improve care. See future possibilities as we share our learnings about the Amplify Care Cody Bot pilot and how these digital tools can be used to help us communicate with each other and “clean up” our charts. 

Presented by:

  • Tetyana Maniuk, MD, Senior Clinical Advisor, Canadian Institute for Health Information (CIHI) 
  • Christine McKenzie, Program Consultant, Canadian Institute for Health Information (CIHI) 
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12:15 PM – 1:00 PM

Day 2: September 19, 2025 – Sponsored Session

What if the entire uninsured service encounter were just as easy as scribing? 
AI scribes capture and document. Agentic systems go further — they facilitate the encounter. With agentification, documentation doesn’t stop at the note. It automatically triggers every uninsured step – carrying itself through to completion while you move on to the next patient. 

Presented by:

  • John O’Mahony, MD, Co-Founder, DocNote
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Note: Sponsored sessions are not accredited for Continuing Medical Education