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Lessons from HRM: It Takes a Village

neilashi rosemary lall

This session will outline the user benefits and challenges of Health Report Manager (HRM®). The talk will explore the pain points that have contributed to physicians’ administrative burden and how new recommendations from the HRM Task Force can potentially lead to solutions that will address the pain points and significantly lessen the burden.

Presented by:


Presenter Bios:

Rosemarie Lall, MD

Rosemarie Lall is a family doctor practising comprehensive family medicine in Scarborough Village for over 25 years.

She is passionate about the central role of family doctors in health care. She champions the seamless integration of new technology in the EMR space. Sitting as the co-chair of the SOHT digital working group, she was a member of the Central East Digital Health advisory and joined an OntarioMD task force dedicated to improving HRM for family physicians. As Research Lead at DFCM Scarborough Teaching site and a UTOPIAN representative, she’s committed to increasing primary care research at this site and ensuring that Scarborough patients have a voice in research. She continues her involvement in the academic side of family medicine, teaching medical learners, participating in research projects and bridging community doctors and academic physicians; In 2020, Rosemarie became the SHN’s Principal Investigator for the CONCOR-1 plasma study.

Neilashi Jolyn Gunanayagam

Neilashi Gunanayagam is a Product Manager at OntarioMD (OMD), where she plays a pivotal role in advancing digital health solutions. At OMD, she focuses on enabling access to Health Report Manager (HRM) and addressing the challenges faced by primary and community healthcare facilities.

With a passion for digital health and a vision for integrated, patient-centered care, Neilashi is committed to leveraging technology to improve healthcare outcomes and facilitate better communication within the healthcare system.


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