
Lessons from HRM: It takes a Digital Village
This session will outline the user benefits and challenges of Health Report Manager (HRM®). The talk will explore the pain points that have contributed to physicians’ administrative burden and how new recommendations from the HRM Task Force can potentially lead to solutions that will address the pain points and significantly lessen the burden.
Presented by:
- Neilashi Jolyn Gunanayagam, Products Manager, OntarioMD
- Sharon Domb, Physician Peer Leader, OntarioMD
Presenter Bios:

Neilashi Jolyn Gunanayagam
Neilashi Gunanayagam is a Product Manager at OntarioMD (OMD), where she plays a pivotal role in advancing digital health solutions. At OMD, she focuses on enabling access to Health Report Manager (HRM) and addressing the challenges faced by primary and community healthcare facilities.
With a passion for digital health and a vision for integrated, patient-centered care, Neilashi is committed to leveraging technology to improve healthcare outcomes and facilitate better communication within the healthcare system.

Sharon Domb
Dr. Sharon Domb is a family physician, the Physician IT Lead at Sunnybrook Family Practice, and an Associate Professor at the University of Toronto. As a Peer Leader with OntarioMD since 2009, she has provided guidance to numerous other academic and community groups on their EMR implementations and enhanced functionality. She has served as the Co-Chair of the EMR Users Group at the Department of Family and Community Medicine at the University of Toronto, and has been a member of numerous digital health committees, both nationally and provincially. With over 25 years of clinical experience in the academic environment, Dr. Domb is well-versed with the numerous factors that contribute to complex EMR implementations, including educational requirements, custom interfaces with hospital IT systems, and integrating with hospital IT policies.
