Digitizing Complexity: How Automation and Integration Are Transforming Patient Support in Community-Based Clinics
Community-based clinics are managing increasingly complex and specialty care, but administrative burdens—like enrolment forms, prior authorizations, and compassionate requests—continue to grow. This short snapper explores how automation and machine learning can reduce manual paperwork, eliminate duplication, and accelerate access to care for your patients. We’ll look at how digital tools are streamlining workflows by converting faxes into structured data, integrating with EMRs, and embedding support directly into clinical practice. We’ll also examine how digital collaboration tools improve coordination with all stakeholders involved in your patients’ specialty treatment journey. Learn how clinics adopting automation-first solutions are reclaiming valuable time, reducing staff burnout, and delivering more efficient, equitable care.
Presented by:
- Shelley Burnett, President, Auxita
Presenter Bios:
Shelley Burnett
Shelley is an accomplished senior leader with over 20 years of experience across Technology, Digital Health, Data Strategy, and Patient Support Programs. She has consistently excelled in complex, cross-functional roles and is known for driving innovation in the Canadian healthcare landscape.
Shelley is currently the President of Auxita, a health technology company focused on simplifying access to specialty therapy. Since joining the organization, she has played a critical role in evolving the platform and strengthening partnerships with leading pharmaceutical companies.
Prior to Auxita, Shelley served as Vice President of Patient Services and Innovation at McKesson Canada, after joining as Senior Director of Business Excellence and Innovation in 2021. She also held senior leadership roles at Bayshore HealthCare, including Director of PSPs and National Director of Digital Health and Innovation & Head of Enterprise Data.
Shelley’s extensive background working with digital health organizations and pharmaceutical manufacturers positions her as a trusted leader in advancing scalable, patient-centered solutions.
Date
- Sep 19 2025
- Expired!
Time
- 11:15 am - 11:30 am
