What About Us? Patients Are the Real End-Users
At the end of this session, participants will learn how they can use technology for patient education and how to prepare for, and improve, patient visits using secure messaging, emails, etc.
- Dr. Meera Shah, OMD Physician Peer Leader
- Alies Maybee, OMD Patient Leader
Dr. Meera Shah
Dr. Meera Shah is a Family Physician and Lead Clinician at Health Access Thorncliffe Park (HATP) & HATP School Based Clinic in Toronto, Ontario.
She received her medical degree & completed her residency in family medicine and fellowship in Emergency Medicine all from the University of Toronto.
Dr. Shah has a broad experience of practice, having worked in Emergency Medicine for 8 years, and now having a Primary Care Clinic and School-based Clinic practice in a Community Health Centre in Toronto, Ontario for several years.
Meera has been involved in East Toronto Ontario Health Team initiatives primarily surrounding improved communication & secure integration with digital health tools between primary care, allied health and hospital staff. Dr. Shah is also a lecturer at the University of Toronto.
She has been an OntarioMD Peer Leader since 2020 and hopes to use this forum to improve collaboration in virtual health tools across OHTs.
Alies Maybe is passionate about transforming healthcare to truly be centred on the patient. She looks for opportunities to bring the patient perspective and work collaboratively with others to improve healthcare. Current focus is advancing patient engagement and digital health.
Her own experiences as a patient, remote care and volunteer plus what she has learned from others, have increased her understanding of the patient point of view. She uses this perspective, and background in business and technology, and skills in business analysis, organizational development and marketing/communications to find ways of improving the patient experience.