Improving Patient Experience for the Chronically Ill with a New Virtual Model of Care
In 2015, chronic diseases caused about three-quarters of deaths in Ontario. The majority of these deaths were due to four major chronic diseases: cancers, cardiovascular diseases, chronic lower respiratory diseases and diabetes, which are the focus of this report. These chronic diseases not only reduce the quality and length of people’s lives, they are also expensive to treat. Their direct healthcare costs are estimated to be $10.5 billion a year in Ontario (2010 estimate in 2018 dollars).
The COVID-19 health care pandemic has created new risks for those with chronic disease. According to health authorities people with chronic diseases are at higher risk of death if they become ill from COVID-19. This includes: people with medical conditions such as heart disease; hypertension (high blood pressure); lung disease; diabetes; and cancer, people with weakened immune systems from a medical condition or treatment, such as chemotherapy and older adults, seniors and Elders. This places even greater pressure on a healthcare system that is already overloaded and stretched to capacity.
Virtual care technology including remote patient monitoring can improve care coordination, increase patient access to convenient care 24/7. It also greatly improves the patient experience and adherence to care plans, resulting in better disease management, improved outcomes and reduced costs.
Presented by Dr. Sonny Kohli, Chief Medical Officer Cloud DX and practicing physician, Halton Health