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DTSTART:20261002T182000Z
DTEND:20261002T190500Z
DTSTAMP:20260828T175200Z
CREATED:20260828
LAST-MODIFIED:20260928
SUMMARY:Stop the re-fax: Simplifying referral management across disconnected systems
DESCRIPTION:\nFax-based referrals frequently cross disconnected hospitals, specialists and community EMRs. Referrals may be duplicated, forwarded, rejected or re-faxed, creating administrative work and limited visibility into referral status.\n\n\n\nThis session examines an early pilot combining localized AI-assisted workflow automation with a community shared, privacy-conscious referral dashboard. Rather than replacing existing systems, the approach works alongside current fax and EMR workflows to help identify bottlenecks, organize requests and improve referral visibility and coordination.\n\n\n\nParticipants will explore where referral workflows commonly break down, lessons from the pilot, and practical ways similar workflow improvements can be tested and measured in their own environments.\n\n\n\nLearning Objectives\n\n\n\nBy the end of this session, participants will be able to:\n\n\n\n\nIdentify opportunities to use localized AI-assisted tools to reduce repetitive administrative work in fax-based referral workflows.\n\n\n\nDescribe how workflow automation and shared referral tracking can improve visibility and coordination across disconnected systems.\n\n\n\nApply simple measures to evaluate referral workflow improvements, including duplicate handling, follow-up workload and referral turnaround time.\n\n\n\n\nPresented by:\n\n\n\n\nSean Kerklaan, Healthcare Automation & Technology Specialist Smart Clinic Systems\n\n\n\n\n\n\n\n\n\nPresenter Bios:\n\n\n\n\n\n\n\n\nSean Kerklaan\n\n\n\nSean Kerklaan is an Ontario-based digital health consultant specializing in the optimization of community-based clinical workflows through the applied use of certified EMRs and integrated digital health technologies. He works closely with physicians, specialists, and clinic teams to reduce administrative burden, improve information flow, and support timely access to care. Through Smart Clinic Systems, Sean has led the design and pilot of a faxless, collaborative referral workflow in a community pediatric setting, focused on streamlining intake, improving referral triage, and achieving measurable time savings for clinicians and staff. His work emphasizes pragmatic implementation, minimal workflow disruption, and alignment with real-world practice environments.\n\n\n\n\n\n\n\n\n.wp-block-kadence-advancedbtn.kb-btns33269_e968c1-c1{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns33269_e968c1-c1 .kt-button{font-weight:normal;font-style:normal;}.kt-btns33269_e968c1-c1 .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns33269_e968c1-c1 .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns33269_e968c1-c1 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns33269_e968c1-c1 .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns33269_e968c1-c1 .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns33269_e968c1-c1 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns33269_e968c1-c1 .kt-btn-wrap-0 .kt-button:focus{background:#444444;}\nul.menu .wp-block-kadence-advancedbtn .kb-btn33269_3b07c0-97.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn33269_3b07c0-97.kb-button{color:#ffffff;background:#1e5634;text-transform:uppercase;border-top:0px solid #555555;border-right:0px solid #555555;border-bottom:0px solid #555555;border-left:0px solid #555555;margin-top:20px;margin-bottom:0px;}.wp-block-kadence-advancedbtn .kb-btn33269_3b07c0-97.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn33269_3b07c0-97.kb-button:focus{color:#ffffff;background:#481465;border-top-color:#444444;border-top-style:solid;border-right-color:#444444;border-right-style:solid;border-bottom-color:#444444;border-bottom-style:solid;border-left-color:#444444;border-left-style:solid;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn33269_3b07c0-97.kb-button{border-top:0px solid #555555;border-right:0px solid #555555;border-bottom:0px solid #555555;border-left:0px solid #555555;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn33269_3b07c0-97.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn33269_3b07c0-97.kb-button:focus{border-top-color:#444444;border-top-style:solid;border-right-color:#444444;border-right-style:solid;border-bottom-color:#444444;border-bottom-style:solid;border-left-color:#444444;border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn33269_3b07c0-97.kb-button{border-top:0px solid #555555;border-right:0px solid #555555;border-bottom:0px solid #555555;border-left:0px solid #555555;}.wp-block-kadence-advancedbtn .kb-btn33269_3b07c0-97.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn33269_3b07c0-97.kb-button:focus{border-top-color:#444444;border-top-style:solid;border-right-color:#444444;border-right-style:solid;border-bottom-color:#444444;border-bottom-style:solid;border-left-color:#444444;border-left-style:solid;}}Register Now\n\n\n\n\n
X-ALT-DESC;FMTTYPE=text/html:
<p class="wp-block-paragraph">Fax-based referrals frequently cross disconnected hospitals, specialists and community EMRs. Referrals may be duplicated, forwarded, rejected or re-faxed, creating administrative work and limited visibility into referral status.</p>



<p class="wp-block-paragraph">This session examines an early pilot combining localized AI-assisted workflow automation with a community shared, privacy-conscious referral dashboard. Rather than replacing existing systems, the approach works alongside current fax and EMR workflows to help identify bottlenecks, organize requests and improve referral visibility and coordination.</p>



<p class="wp-block-paragraph">Participants will explore where referral workflows commonly break down, lessons from the pilot, and practical ways similar workflow improvements can be tested and measured in their own environments.</p>



<h3 class="wp-block-heading">Learning Objectives</h3>



<p class="wp-block-paragraph"><strong>By the end of this session, participants will be able t</strong>o:</p>



<ul class="wp-block-list">
<li><strong>Identify</strong>&nbsp;opportunities to use localized AI-assisted tools to reduce repetitive administrative work in fax-based referral workflows.</li>



<li><strong>Describe</strong>&nbsp;how workflow automation and shared referral tracking can improve visibility and coordination across disconnected systems.</li>



<li><strong>Apply</strong>&nbsp;simple measures to evaluate referral workflow improvements, including duplicate handling, follow-up workload and referral turnaround time.</li>
</ul>



<h2 class="wp-block-heading odm-event-section-title">Presented by:</h2>



<ul class="wp-block-list">
<li><strong>Sean Kerklaan</strong>, Healthcare Automation &amp; Technology Specialist Smart Clinic Systems</li>
</ul>



<hr class="wp-block-separator has-css-opacity"/>



<div class="wp-block-group omd-bio-cards"><div class="wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow">
<h2 class="wp-block-heading omd-bio-cards-title">Presenter Bios:</h2>



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<figure class="aligncenter size-full is-resized"><img data-recalc-dims="1" loading="lazy" decoding="async" width="585" height="585" src="https://i0.wp.com/ontariomd.live/wp-content/uploads/2024/08/Sean-Keerklan.jpg?resize=585%2C585&#038;ssl=1" alt="Sean Keerklan" class="wp-image-8956" style="width:200px;height:200px" srcset="https://i0.wp.com/ontariomd.live/wp-content/uploads/2024/08/Sean-Keerklan.jpg?w=585&amp;ssl=1 585w, https://i0.wp.com/ontariomd.live/wp-content/uploads/2024/08/Sean-Keerklan.jpg?resize=300%2C300&amp;ssl=1 300w, https://i0.wp.com/ontariomd.live/wp-content/uploads/2024/08/Sean-Keerklan.jpg?resize=150%2C150&amp;ssl=1 150w, https://i0.wp.com/ontariomd.live/wp-content/uploads/2024/08/Sean-Keerklan.jpg?resize=75%2C75&amp;ssl=1 75w" sizes="auto, (max-width: 585px) 100vw, 585px" /></figure>
</div>


<h3 class="wp-block-heading omd-bio-card-name">S<strong><strong><strong><strong><strong><strong><strong><strong><strong>ean Kerklaan</strong></strong></strong></strong></strong></strong></strong></strong></strong></h3>



<p class="wp-block-paragraph">Sean Kerklaan is an Ontario-based digital health consultant specializing in the optimization of community-based clinical workflows through the applied use of certified EMRs and integrated digital health technologies. He works closely with physicians, specialists, and clinic teams to reduce administrative burden, improve information flow, and support timely access to care. Through Smart Clinic Systems, Sean has led the design and pilot of a faxless, collaborative referral workflow in a community pediatric setting, focused on streamlining intake, improving referral triage, and achieving measurable time savings for clinicians and staff. His work emphasizes pragmatic implementation, minimal workflow disruption, and alignment with real-world practice environments.</p>



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URL:https://ontariomd.live/events/stop-the-re-fax/
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